FAQ

1. Does the ice cream contain nuts?

Some of our products contain nuts (per May 2018; hazelnuts, pistachio, peanuts, pecan and almonds). Since the nuts can be found in our production units we can not guarantee that the products do not contain traces of nuts. Purchased products may also contain traces of nuts. This may include all types of nuts.

Do you have allergies? Below every product you will find an overview of which allergens it contains.

2. Do you have ice cream without added sugar?

Yes, our ice cream ZERoh! ice pop is completely without sugar and calories. You can get it as a single popsicle and in a multipack. Our Sørlandsis Vanilje Laktosefri contains 30 % less sugar.

3. Which ice cream can I eat as lactose intolerant?

Sørlandsis Vanilla Laktosefri is a rich and tasty lactose free ice cream. All the lactose milk raw materials in this ice cream are digested by the enzyme lactase, thus becoming lactose free. We have added lactase during the production process and the result is that the lactose is converted to glucose and galactose, which is tolerated by the lactose intolerant.

Krone-is Vegan is milk free and gluten free made from rice milk and coconut oil. It is available in chocolate flavor at the ice cream counter and strawberry jam in multipack.

Dugg Vegansk kokos-is is a milk free dessert ice cream, made with naturally fresh coconut milk and our milk free, homemade chocolate saus.

4. Is Sørlandsis Vanilje Laktosefri really lactose-free? It says in the ingredient list that it contains milk ingredients such as whipped cream, skimmed milk, skimmed milk powder and whey protein powder.

Yes, it is lactose free because all the raw milk materials are split using the enzyme lactase. The enzyme is added during the production process, and the result is that the lactose is converted to glucose and galactose, which can be tolerated by those who are lactose intolerant.

5. Can I, as a private person, buy ice cream for catering such as 4.6 liters of scooped ice cream, mousse and vanilla roll?

Our catering products may normally be purchased directly from our factory on Fridays from 09-12 AM. This service is unfortunately closed until further notice in accordance with advice provided by the Norwegian Ministry of Health and the National Health Institute. As a company, you may purchase our ice cream at ASKO and StorCash.

6.What kind of gelatin do you use in your Hennig Olsen ice cream?

None of our products contain raw materials from pork. Some of our ice creams have small amounts of gelatin added. This is marked on the packaging. Our gelatin originates from beef.

7. Does Friskis Appelsin og Jordbær contain milk?

Yes, the chocolate cover on Friskis Jordbær og Appelsin contains skimmed milk powder.

8. Are the additives in the products vegetable or animal based?

All e-number (additives) used in Henning-Olsen Is products are vegitable based, except E120, Karmin.

9. What are additives?

Additives are a common term for substances that are added to food to give a specific taste, texture or color. In some cases, additives are used to extend the shelf life. All additives used in our products are approved by the Norwegian Food Safety Authority and are marked with an E-number. This is a designation for additives approved in the EU.

10. Do you have vegan friendly ice cream?

Yes, we do!

Lollies:
Dugg Sorbet Eple & appelsin
Solo
Krone-is Vegan
ZERoh! ice pop
Sabeltann Gullstøv

Multipack:
Friskis fruktblanding
Krone-is Vegan 4-pk
Julebrus-is
ZERoh! ice pop
Sabeltann Gullstøv 10-pk
Tropis

Cups:
The entire DUGG-series is now milk free and vegan friendly.

In the scooped ice cream counter:
Kuleis Sitronsorbet
Kuleis Mangosorbet
Kuleis Friskis

11. What is the origin of your glucose?

The glucose we use in our products may originate from corn, wheat and potatoes. The ingredient is declared as “glucose” in the table of contents.

12. Where can I by Henning-Olsen Ice Cream?

Our ice cream is sold in the supermarkets Kiwi, Meny, Spar, Eurospar, Joker, Jacobs and Bunnpris. At Coop, ice cream from Hennig-Olsen is sold regionally in the south west of Norway. In addition you can find Hennig-Olsen Is at MIX, Shell, Deli de Luca, Jafs and Europris.

Our ice cream is also available at several outlets and kiosks all over Norway.

13. Is it possible to apply for free Ice Cream?

In this this application form you can apply for ice cream for special events all year around. The application deadline is four weeks for events and the products MUST always be picked up by the recipient at Hennig-Olsen in Kristiansand.